KEMI has 30 days from the date we receive a medical bill to review the bill and release the Explanation of Review (EOR)/payment to the provider. Please allow time for the initial mailing/submission, the 30-day review, and the EOR/payment mailing/submission. Bill status requests should be limited to bills that do not appear to be processed within the time frame outlined here. Requests may be submitted to our secure email address at medbillstatus@kemi.com. Please allow up to three business days for a response.